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Occupational hazards
have a deleterious ef
fect on the individual’s
health and safety, as well as
organisational effectiveness. The
term occupational safety describes
a comprehensive concept for the
protection of employees from
health risks in the workplace,
which results from the job-related
activity itself and from biological,
chemical and physical effects.
Nurses have mastered the
art of anticipating and attending
to the physical and emotional
needs of others. However,
nurses tend to forget how
to take care of themselves and
each other (Scott et al, 2006).
Aspects of Occupational
Safety
The occupational safety issues
may broadly be studied
under two headings viz. physical
and psychological aspects.
A. Physical Aspects
Physical aspects of occupational
health relate to the occupational
environment, and include
injuries, accidents, ergonomic
problems, physical hazards,
chemical substances,
communicable diseases and
violence in the workplace.
1. Injuries and Accidents
It is the most common physical
hazard in the nursing
work environment. The injuries
and accidents can be
The authors are Professors at G Sakunthala
College of Nursing, Trichy and
Government College of Nursing, Thiruvananthapuram,
respectively
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caused due to many factors:
Needle stick Injuries: These injuries
pose physical and emotional
threats to health care workers,
such as hepatitis B virus, hepatitis
C virus, and human immunodeficiency
virus i.e. HIV. Occupational
Safety and Health Administration
(OSHA) USA, has issued a
standard on blood-borne pathogens
which requires (a) hepatitis
B virus vaccination for all health
care workers (b) implementation
of universal precautions and (c)
prevention of dangerous exposure
to blood, body fluid by correctly
putting on, using, and removing
personal protective equipment
(PPE) like gloves, mask with
goggles, face shield, gown (De
Castro, 2005).
Latex Allergy: It is a reaction (skin
rash; hives; flushing; itching; nasal,
eye, or sinus symptoms;
asthma; and shock) to certain proteins
in latex rubber when workers
change gloves; the protein/
powder particles become airborne
and can be inhaled. Use
non-latex gloves and powder-free
gloves with reduced protein content.
After removing latex gloves,
wash hands with a mild soap and
dry thoroughly.
Bladder Health: This problem
arises when nurses suppress the
desire to void during working
hours due to high patient loads,
heavy demands, long working
days. Maintenance of good bladder
health is important and possible
through drinking 6-8 glasses
of water daily, voiding every 3-4
hourly, attending to the urge to
void (bathroom break) and avoiding
pressure on bladder (lifting,
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bending, awkward position etc.).
Others : Other instances of accidents
and injury include - falls,
back injuries due to wet floor, bed
making, lifting, lack of personal
safety equipment leading to hand
foot injuries and assaults by patients
2. Ergonomic problems
The chief problem relating to ergonomics
in nursing is the musculoskeletal
work-related disorders
(back injuries, neck, shoulder,
arm, wrist and knee disorders).
Low back pain is a persistent problem
in the population of nurses
(Bing Vera, 2004).
3. Physical hazards
Physical factors which have adverse
effect on health like heat,
cold, humidity, light, noise, vibration,
ionising radiation (X-ray, radioactive
isotope like cobalt 60,
phosphorus 32) and radiation hazards
will cause leukaemia, cancer,
malformation, sterility, death.
4. Chemical substances
Volatile anaesthetics in OR/OT
cause spontaneous abortion, congenital
anomalies, carcinoma, hepatic
and renal problems. Formalin
used in haemodialysis unit can
cause inhalational formalin
asthma (Park, 2005).
5. Communicable Diseases
National Institute of Occupational
Safety and Health
(NIOSH) and OSHA recognise
that occupational exposures for
tuberculosis, SARS, influenza
are common among health care
workers. Respiratory protection
involves preventing exposure to
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communicable agents through
proper donning, isolation.
6. Violence in the Workplace (Lateral
violence / interpersonal conflict):
It is nurses directing their
dissatisfaction toward each other
and towards themselves and toward
those less powerful than
themselves. Griffin Martha
taught a special intervention such
as the use of cognitive rehearsal
technique which involves consciously
not responding, or not
reacting, and allows individuals’
time to process the information
based on what they have previously
been taught (Martha, 2004).
B. Psychological Aspects
It is now almost universally
recognised that nursing is, by its
very nature, a stressful occupation
(Tom et al, 1996). Stress can be
defined as the harmful physical
and emotional responses that occur
when the requirements of the
job do not match the capabilities,
resources or needs of the worker.
Selye (1956) defined stress as a nonspecific
response of the body to any
demand. Job stress has been
linked with cardiovascular disease,
musculoskeletal disorders,
depression, and burnout.
Sources of Stress
McVicar (2003) reviewed literature
and identified shift working,
lack of reward, workload, staffing,
role conflict, role ambiguity,
meeting emotional needs of the
patient, leadership style and professional
conflict as the main
sources of stress on nurses.
The primary source of stress
is the hospital itself. The stressors
can be studied under the following
classification (Jeanne, 1996):
(1) Task stressors - which are related
to general job tasks, and patient
care tasks. (2) Relationship
stressors - which are caused by re
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The primary source of stress
is the hospital itself. The stressors
can be studied under the following
classification (Jeanne, 1996):
(1) Task stressors - which are related
to general job tasks, and patient
care tasks. (2) Relationship
stressors - which are caused by relationship
with co-workers, supervisors
and physicians. (3) System
stressors - which are concerned
with workload and scheduling, and
facility design and maintenance
Consequences of Stress
When the stress response is elicited
too intensely or too often, the
individual is unable to rapidly dissipate
the effects of stress response
and the result is individual
distress. They are reflected in
physiological, psychological and
behavioural outcomes.
Strategy for Stress
Management: Legislations
in India
The Factories Act, 1948 provides
for the health, safety and welfare
of the workers. It has provisions
regarding carrying loads,
working hours and holidays. The
Employees’ State Insurance
Act, 1948 is another measure of
social security and health insurance
in our country.
Role of TNAI Ministry of Health
& Family Welfare has given top
priority to resolutions on nursing
and nursing profession adopted by
TNAI council, which relate to:
nurse patient ratio and staffing
pattern, inclusion of nursing staff
in planning and decision making
committees, improving working
conditions of nurses, conducting
staff development programmes
and developing skill among student
nurses (ICN, 2006).
Organisational level strategies:
These include: prevention
of stress, risk assessment
and risk management by various
approaches.
Stress Management Intervention
Programmes (SMI): defined as an activity, programme
or opportunity initiated by an
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organisation which focuses on reducing
the presence of work related
stressors or on assisting individual
to minimise the negative
outcomes of exposure to these
stressors. They are: Physical
health and Emotional health.
Physical health: Stress management
interventions for improving
physical health include relaxation,
exercise, biofeedback and nutritional
counselling, CAM - complimentary
and alternative medicine
Emotional health : The interventions
at this level are cognitive /
behavioural approaches which attempt
to change stress-related
thoughts, feelings and actions.
These include:
(a) cognitive restructuring, such
as rational-emotive therapy, selfinstructional
training and structural
psychotherapy; (b) coping
skills therapies - problem-focused
coping strategies such as confronting,
seeking social support, and
planful problem solving. Emotionfocused
coping strategies include
self-controlling, distancing, positively
reappraising, accepting responsibility,
escaping /avoiding; (c)
problem-solving therapies: these
are essentially a combination of
cognitive restructuring and coping
skills therapies. Assertiveness
training (turning down requests,
expressing personal limitations,
initiating social contacts, express
feelings, differ with others, hands
on criticism) lessons anxiety, improves
self esteem and decrease
stress related interpersonal conflicts
(Lees Susan, 1990).
Hardiness training protects
against stress by altering perceptions
of stress and by mobilising
effective coping strategies.
Critical incident stress management
(CISM) is an intervention
method used in relation to sudden
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unexpected critical events. In
Critical incident stress debriefing
(CISD), individuals can express
their emotions.
Time management strategies
are routinisation, prioritisation,
scheduling and delegation, taught
to employees based on Covey’s
First things First (Stephen, 1994).
Recommendations
(a) The nurse administrator has to
implement the universal precautions,
protective personal equipment
and compulsory HBV vaccination,
needleless delivery system
and non-latex gloves, periodic
breaks, safe working environment
and safe patient lifting devices or
lifting teams; (b) Improving shift
work schedule by avoiding permanent
night shift, avoiding quick shift
changes and planning some free
weekends; (c) Nurses must be
given opportunity to discuss their
problems at work periodically with
colleagues, supervisors, administrators
and counsellors.
Nurse administrators should
provide a Stress-Free Work Environment
(Professional autonomy
over practice), Nursing control
over the practice environment. Effective
communication not only
improves the quality of care and
patient outcome but also nurses
own health status and quality of life
(Melanie et al, 2005). (b) To set up
Stress Management Centre which
has the components of a massage
table, computerised stress assessments,
a VCR and monitor, a stereo
system, a reclining lounge
chair; and an extensive audio, video,
and text lending library. (c) To do a
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stress audit which identifies the
stressors, psychological and physical
health symptoms, high risk
groups, predictors of stressor outcomes
and finally to make recommendations
for future actions
(Valerie et al, 1993).
Implications
The nurse administrator has to
implement the universal precautions,
protective personal equipment
and compulsory HBV vaccination,
needleless delivery system
and vacutiners, non-latex
gloves, periodic breaks, safe working
environment and safe patient
lifting devices or lifting teams.
She should insist on practising
proper body technique to prevent
musculo-skeletal disorders. Occupational
safety should be included
as a special subject in nursing
curriculum.
Conducting research on physical
and psychological aspects of
occupational safety and stress is
yet another area.
Conclusion
Organisations must consider
what they can do to eliminate occupational
physical problems,
workplace stressors. This will
necessarily result in improved
well being of the individual, as
well as increased effectiveness
of the organisation.
Finally the quote from philosopher
Reinhold Niebuhr may help
individuals to face stress effectively:
“Grant me the courage to
change the things I can change,
the serenity to accept those that I
cannot change and the wisdom to
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know the difference”.
References
1. Brunero Scott et al (2006). Stress management
for Nurses, Australia, New
South wales Nurses Association
2 De Castro AB (2005). The OSHA General
duty Clause. American Journal of
Nursing Feb;105(2): 104
3. Yip Yin Bing Vera (2004). New low back
pain in nurses: Work activities, work
stress and sedentary lifestyle. Journal
of Advanced Nursing; 46(4), 430-40
4. Trinkoff M Alison, Brady Barbara &
Nielsen Karen (2003). Workplace prevention
and musculoskeletal injuries in
Nurses. Journal of Advanced Nursing;
33(3): 153-58
5 Park K (2005). Park’s Textbook of Preventive
and Social Medicine. 18th edn,
Jabalpur, Banarsidas Bhanot.
6. Griffin Martha (2004). Teaching cognitive
rehearsal as a shield for lateral violence:
An intervention for newly licensed
Nurses. Journal of Continuing
Education in Nursing; 35(6): 257-63
7. Cox Tom, Griffiths Amanda, Cox Sue
(1996). Work related stress in Nursing:
Controlling the risk to health.
Geneva. ILO
8. McVicar Andrew (2003). Workplace
stress in nursing : A literature review.
Journal of Advanced Nursing; 44(6):
633-42
9. Schaefer A Jeanne, Moos H Rudolf
(1996). Work stressors Inventory. Center
for Health care evaluation. Palo Alto,
California
10. ICN, International Nurses Day (2006).
Safe staffing saves lives. Nursing Journal
of India May; XCVII (5), 98: 117-18
11. Lees Susan, Ellis Nich (1990). The design
of a stress management programme
for nursing personnel. Journal of Advanced
Nursing, 15: 946-61
12. Covey Stephen (1994). First things
first 1st edn. Franklin Covey Co. UK
13. Tremblay Lavoie Melanie et al. (2005).
Improving the psychosocial environment.
Journal of Advanced Nursing;
49(6): 655-64
14. Sutherland Valerie & Davidson J. Marilyn
(1993). Using a stress audit: The construction
site manager experience in the
UK. Work & Stress 7(3): 273-78
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Corrigendum
In April 2010 issue of NJI (Vol. CI, No.4), following mistakes have been carried inadvertently.
1. At page 79, 9th line from bottom, “Superintendents, . . . President TNAI, Maharashtra Branch. . .” may be read as, “Superintendents . . .
President TNAI, Karnataka Branch . . .”
2. At page 82, in table of Provisional Ballot Papers, (a) against the column President, “. . . Lady Hardinge Medical College of Nursing, New Delhi”
may be read as “. . . Lady Hardinge Medical College, College of Nursing, New Delhi.” (b) against the column Chairperson Membership
Committee, “. . . Lady Hardinge Medical College of Nursing, New Delhi” may be read as “. . . Lady Hardinge Medical College, College of
Nursing, New Delhi.” (c) against the column Chairperson, Nursing Service Section, “Miss S Kora” may be read as “Miss AT Kora.” (d) against
Representative LHV/ ANM & League, “Mrs Santosh Yadav, Principal . . .” may be read as, “Mrs Santosh Yadav, Superintendent . . .”
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